Guardian Alarm announces the acquisition of Executive Security Consultants in Columbus, OH
Established in 1988 by Doug and Sandy Huey, Executive Security Consultants (ESC) provides residential and commercial alarm services in the greater Columbus area. Together, they worked countless hours to ensure they were providing peace of mind to their customers. This acquisition continues this legacy as both companies provide exemplary, personalized customer service, but also have a family-like culture that exists within their teams.
“Guardian Alarm has been serving the Columbus market for many years and we look forward to welcoming the employees and customers of Executive Security Consultants,” said Brent Uhl, President and Chief Executive Officer of Guardian Alarm. “Executive Security Consultants has delivered reliable customer service in the Columbus metro area for over thirty years. With this merger, we will be able to expand their services to include fire and alarm services to area businesses and municipalities.”
“Guardian Alarm has a great reputation in security monitoring services,” said Doug and Sandy Huey. “Since we started Executive Security Consultants (ESC), our goal has always been to deliver the best technology and reliable services to our customers. Guardian Alarm has demonstrated they share this vision and will continue this legacy under their ownership.”
“This acquisition in the Columbus market will provide Guardian Alarm with a strong market presence and will allow us to serve more customers in this growing area. As we continue our aggressive growth strategy to increase subscribers and revenue, our existing and future customers will benefit from the expanded services and technology,” Uhl said.
Over 90 years of trusted service
My technician was very knowledgeable. He quickly diagnosed the difficulty I was experiencing and took care of it very quickly.
I would also like to add he was very respectful of my property and any concerns I might have with my system.
Response from the owner:Thank you for your kind feedback, Park! We're so glad to hear your technician quickly diagnosed and resolved the issue while treating your property with care and respect! We appreciate you choosing Guardian!
John Fay is very knowledgeable about job and helpful. Thank you John for your help
Response from the owner:Milton, thank you for your kind words! We're happy to hear that John was able to help and share his expertise. We appreciate you choosing Guardian!
Thanks for fixing my alarm. Very much appreciated.
Response from the owner:Thank you for sharing your experience, Jackie! We're happy to hear that our team could get your alarm fixed!
John was fantastic, knew exactly what he was doing and was thorough in completing all requested work. Thanks, John!
Response from the owner:Thank you for the great review, Bob! We're happy to hear John got everything taken care of and delivered such a thorough job.
My "installation" was rather simple. Having been a customer already, I only needed to have my system reactivated. For those that don't know, it's a simple process of going through the panel to establish the connection with the monitoring and calibrating the cameras. After that you test the system and you're off.
My technician was Justin. A knowledgable nice guy who knows his stuff and made the process go by quick. If I were to require any technicians to come out for any reason in the future, I'd request him and be happy to wait whatever time was needed. A lot of people may know how to do the job but not everyone is great at customer service. He is.
Response from the owner:Thank you for sharing such thoughtful feedback1! We're glad to hear Justin made the reactivation process quick and smooth while delivering excellent customer service. We appreciate your trust in Guardian!
Thank you John Fay for your promptness to our Battery inquiry. You were fast, efficient and answered all questions I had. You made all you said and did very easy for my understanding. Thank you Guarduan for sending John our way!
Response from the owner:Thank you for your thoughtful feedback, Joyce! We're happy to hear that John was quick, helpful and made everything easy to understand. Thank you for choosing Guardian!
I needed help reattaching my alarm after getting a new router. The woman who helped me was extremely patient and knowledgeable.
Response from the owner:Thank you for the great review! We're happy to hear that our team was able to get your system reconnected and provide the support you needed. We appreciate your kind words.
The lady i talk to was very nice and understanding. She answered my question p professionally. I liked that. Thank you very much.
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Response from the owner:Thank you for your kind review, Tinnie! We're glad to hear that our team was friendly, understanding and professional while answering your questions. We appreciate you choosing Guardian!
Jeffrey Boggus was at my home today to reconnect my new garage door opener back into my alarm system. He did a great job and would highly recommend him and Guardian Alarm
Response from the owner:We appreciate your positive feedback, Andrew! We're glad to hear Jefferey got everything connected smoothly and ensured your new garage door opener was properly integrated with your system. Thank you for your recommendation!
John Fay was professional and courteous. He was efficient and completed the job needed.
Response from the owner:We're glad to hear John provided excellent service. We appreciate you taking the time to leave a postive review, Connie!
