Founded in 1957, Sievers Security serves thousands of residential and commercial customers in the Cleveland area. Their business combined with Guardian Alarm’s existing branch location in Cleveland will allow the combined companies to become one of the largest providers of security services in the region.
“We are incredibly excited to team up with the employees and customers of Sievers Security,” said Brent Uhl, President and Chief Executive Officer of Guardian Alarm. With a fantastic reputation in the Cleveland metro area, they have been a leader in their communities for decades. With our combined companies, we will be able to offer a broader range of security options to existing and future customers while continuing to provide a great customer experience.”
“Guardian Alarm has a great reputation in security monitoring services,” said Robert Sievers, owner of Sievers Security. “Since the start, our goal has been to deliver high-quality home and business security monitoring services with superior customer service and value. We are confident these high standards will continue under Guardian Alarm’s ownership.”
“We has always prided itself on fast and dependable service with trained technicians it has offered to its customers,” said Jim Sievers co-owner of Sievers Security. “We are confident Guardian Alarm offers the same great service.”
“Over the past few years, Guardian Alarm has been on an aggressive growth strategy both organically and through strategic acquisitions. This is a great compliment to our broader strategy of accelerating our growth of subscribers and revenue over the next several years,” Uhl said.
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John was fantastic, knew exactly what he was doing and was thorough in completing all requested work. Thanks, John!
Response from the owner:Thank you for the great review, Bob! We're happy to hear John got everything taken care of and delivered such a thorough job.
My "installation" was rather simple. Having been a customer already, I only needed to have my system reactivated. For those that don't know, it's a simple process of going through the panel to establish the connection with the monitoring and calibrating the cameras. After that you test the system and you're off.
My technician was Justin. A knowledgable nice guy who knows his stuff and made the process go by quick. If I were to require any technicians to come out for any reason in the future, I'd request him and be happy to wait whatever time was needed. A lot of people may know how to do the job but not everyone is great at customer service. He is.
Response from the owner:Thank you for sharing such thoughtful feedback1! We're glad to hear Justin made the reactivation process quick and smooth while delivering excellent customer service. We appreciate your trust in Guardian!
The lady i talk to was very nice and understanding. She answered my question p professionally. I liked that. Thank you very much.
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Response from the owner:Thank you for your kind review, Tinnie! We're glad to hear that our team was friendly, understanding and professional while answering your questions. We appreciate you choosing Guardian!
I needed help reattaching my alarm after getting a new router. The woman who helped me was extremely patient and knowledgeable.
Response from the owner:Thank you for the great review! We're happy to hear that our team was able to get your system reconnected and provide the support you needed. We appreciate your kind words.
My technician was very knowledgeable. He quickly diagnosed the difficulty I was experiencing and took care of it very quickly.
I would also like to add he was very respectful of my property and any concerns I might have with my system.
Response from the owner:Thank you for your kind feedback, Park! We're so glad to hear your technician quickly diagnosed and resolved the issue while treating your property with care and respect! We appreciate you choosing Guardian!
John Fay was professional and courteous. He was efficient and completed the job needed.
Response from the owner:We're glad to hear John provided excellent service. We appreciate you taking the time to leave a postive review, Connie!
John Fay is very knowledgeable about job and helpful. Thank you John for your help
Response from the owner:Milton, thank you for your kind words! We're happy to hear that John was able to help and share his expertise. We appreciate you choosing Guardian!
Jeffrey Boggus was at my home today to reconnect my new garage door opener back into my alarm system. He did a great job and would highly recommend him and Guardian Alarm
Response from the owner:We appreciate your positive feedback, Andrew! We're glad to hear Jefferey got everything connected smoothly and ensured your new garage door opener was properly integrated with your system. Thank you for your recommendation!
Thank you John Fay for your promptness to our Battery inquiry. You were fast, efficient and answered all questions I had. You made all you said and did very easy for my understanding. Thank you Guarduan for sending John our way!
Response from the owner:Thank you for your thoughtful feedback, Joyce! We're happy to hear that John was quick, helpful and made everything easy to understand. Thank you for choosing Guardian!
Thanks for fixing my alarm. Very much appreciated.
Response from the owner:Thank you for sharing your experience, Jackie! We're happy to hear that our team could get your alarm fixed!
