Founded in 1957, Sievers Security serves thousands of residential and commercial customers in the Cleveland area. Their business combined with Guardian Alarm’s existing branch location in Cleveland will allow the combined companies to become one of the largest providers of security services in the region.
“We are incredibly excited to team up with the employees and customers of Sievers Security,” said Brent Uhl, President and Chief Executive Officer of Guardian Alarm. With a fantastic reputation in the Cleveland metro area, they have been a leader in their communities for decades. With our combined companies, we will be able to offer a broader range of security options to existing and future customers while continuing to provide a great customer experience.”
“Guardian Alarm has a great reputation in security monitoring services,” said Robert Sievers, owner of Sievers Security. “Since the start, our goal has been to deliver high-quality home and business security monitoring services with superior customer service and value. We are confident these high standards will continue under Guardian Alarm’s ownership.”
“We has always prided itself on fast and dependable service with trained technicians it has offered to its customers,” said Jim Sievers co-owner of Sievers Security. “We are confident Guardian Alarm offers the same great service.”
“Over the past few years, Guardian Alarm has been on an aggressive growth strategy both organically and through strategic acquisitions. This is a great compliment to our broader strategy of accelerating our growth of subscribers and revenue over the next several years,” Uhl said.
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Rudy was very helpful in getting me access to our cameras!
About a week ago, I spoke with a representative named Lisa, and she was absolutely amazing. She was so sweet, patient, and helpful throughout the entire call. We were on the phone for about 30 minutes while she walked me through how to properly arm and disarm my alarm system.
I explained to her that I have a dog, and whenever I used “Arm Away,” my dog moving around would sometimes trigger the alarm. Lisa explained that using “Arm Stay” would work much better for my situation. Ever since following her advice, my alarm hasn’t gone off unnecessarily at all!
She took her time to make sure I understood everything and never made me feel rushed. I’m so happy I got the chance to speak with her that day. Excellent customer service like hers deserves recognition!
Response from the owner:Thank you for taking the time to share such thoughtful feedback, Diana! We're so glad to hear Lisa provided such patient, kind and helpful support while walking you through your system settings. We'll be sure to recognize Lisa for delivering the exceptional customer service you experienced!
I had my alarm system put today. The technician Griff was AWESOME. He took his time walking me through using the alarm panel and the mobile app.
Response from the owner:Thank you for your great feedback, Lora! We're so glad to hear Griff provided an awesome experience and took the time to walk you through your alarm panel and mobile app. We'll be sure to pass along your kind words!
Worked with Daniel Erce a few years ago when my wife and I bought our home. He helped me get set up with a great system. His knowledge and expertise is unmatched compared to other people/companies I have used for home security in the past. Highly recommend Guardian and Dan!
Response from the owner:We're thrilled to hear that Daniel's expertise and guidance stood out compared to your past experiences! Thank you for trusting Guardian with your home security, Mike!
Anytime I have had any questions Kate Mickley was such a big help. Very personable and friendly! Great asset to the company!
Melissa Love
Response from the owner:Thank you Melissa! We appreciate your positive feedback!
Wonderful service Tj technician
Response from the owner:Thank you, Garnell!
I love this company! The best security company in Columbus Ohio hands down!! Joe is a great technician!
Response from the owner:Thank you for the positive review!
Rudy did a great job on the install and getting me set up!
Joe was a great technician. He answered all of our questions. And promptly solved out camera issues. Thank you once again!
Response from the owner:Thank you for the feedback, Will! We're happy Joe was able to help.
my name is Ava Stigger and Joe was out this morning and he did a excellent job I am very, very happy with his work thank you.
Response from the owner:We’re happy to hear that Joe made such a positive impact!
