Founded in 1957, Sievers Security serves thousands of residential and commercial customers in the Cleveland area. Their business combined with Guardian Alarm’s existing branch location in Cleveland will allow the combined companies to become one of the largest providers of security services in the region.
“We are incredibly excited to team up with the employees and customers of Sievers Security,” said Brent Uhl, President and Chief Executive Officer of Guardian Alarm. With a fantastic reputation in the Cleveland metro area, they have been a leader in their communities for decades. With our combined companies, we will be able to offer a broader range of security options to existing and future customers while continuing to provide a great customer experience.”
“Guardian Alarm has a great reputation in security monitoring services,” said Robert Sievers, owner of Sievers Security. “Since the start, our goal has been to deliver high-quality home and business security monitoring services with superior customer service and value. We are confident these high standards will continue under Guardian Alarm’s ownership.”
“We has always prided itself on fast and dependable service with trained technicians it has offered to its customers,” said Jim Sievers co-owner of Sievers Security. “We are confident Guardian Alarm offers the same great service.”
“Over the past few years, Guardian Alarm has been on an aggressive growth strategy both organically and through strategic acquisitions. This is a great compliment to our broader strategy of accelerating our growth of subscribers and revenue over the next several years,” Uhl said.
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Tech service help me load my two different camera use apps for two different locations on my new phone. Pleasant experience.
Response from the owner:Thank you for the positive review, Tom. We're happy to hear that you had a positive experience with us at Guardian!
Thank you John Fay for your promptness to our Battery inquiry. You were fast, efficient and answered all questions I had. You made all you said and did very easy for my understanding. Thank you Guarduan for sending John our way!
Response from the owner:Thank you for your thoughtful feedback, Joyce! We're happy to hear that John was quick, helpful and made everything easy to understand. Thank you for choosing Guardian!
Dennis I. came to install our system and he was fantastic. Showed up on time, was knowledgeable, and worked with us since we had to keep production running. As the appointment ended he even showed me a few tips on using the system that I was unaware of, it was great to realize what the “stay” mode meant, and that I could turn the chime on or off at will. Thank you Dennis and team!
Response from the owner:Thank you for the five-star review, Tyler! We're so glad Ed was able to resolve the issue quickly and provide such personable, thorough service.
Been with Guardian for awhile, had a service call and it was awesome! The person who came out was John Fay, he was super knowledgeable and a master of his craft.
Response from the owner:We appreciate your continued trust in Guardian, Paul! It's wonderful to hear that John delivered an exceptional service experience and demonstrated the expertise and professionalism we strive for. Thank you for taking the time to leave a positive review!
Katelyn Starr was very helpful, polite and professional and very patient with me. Although my issue was not resolved over the phone, she recommended I have a technician come out.
Response from the owner:Thank you for the review Francisca. We are happy Kate was able to get you set up quickly with a technician. Please let us know if we can do anything else to assist you!
John was amazing. He was courteous, friendly and so helpful. Great experience.
Response from the owner:We're so glad John provided such an excellent experience! Thank you for leaving us a positive review, Bobbie!
I just had my system service and had a wonderful experience. Dave Smith was my technician, he is a very pleasant and knowledgeable young man. Dave represented Guardian Alarm well. I have been a loyal customer since 2006 (20 years) and will continue to be a customer.
Response from the owner:We truly appreciate your long-standing support since 2006, Janet! Thank you for being such a valued customer. It's wonderful to hear Dave delivered a knowledgeable and positive service experience. We're grateful for your continued trust in Guardian!
John Fay came out for a long range radio battery replacement, he was very courteous.
Response from the owner:Thank you for the positive review, Antoine! We're happy to hear John provided courteous service during your appointment!
Tim was great !!! Thank you
Response from the owner:We appreciate you sharing positive feedback. Thank you, Mary!
I had my alarm system put today. The technician Griff was AWESOME. He took his time walking me through using the alarm panel and the mobile app.
Response from the owner:Thank you for your great feedback, Lora! We're so glad to hear Griff provided an awesome experience and took the time to walk you through your alarm panel and mobile app. We'll be sure to pass along your kind words!
